Terms and Conditions


General Conditions of recruitment and use of the website


These provisions are intended to regulate the use of electronic sales services of different goods and services offered by (IMAGINOXI) Innoverg Solutions SLU trading company that operates online from its website (www.imaginoxi.com) selling to its customers tailor-made products and products of widespread decor.

The clauses are listed below form the framework contract that all users accessing the page www.imaginoxi.com are required to know and accept. For the purposes only of the general conditions, the term "user" includes any Internet user who accesses the website www.imaginoxi.com, either directly, either from any other website.

The services offered by (IMAGINOXI) Innoverg Solutions SLU on this website shall be governed by the conditions contained in this contract. (IMAGINOXI) Innoverg S.L.U. Solutions It reserves the right to modify, totally or partially, these general conditions, continue to apply the new agreed upon from the moment of its publication on the page. In any case, these changes will not have retroactive effects on the goods or services previously contracted by users.

These Terms are binding on both parties and are integral and inseparable part of the sales contract which effectively operates at the time of signing the order at the request of the customer, through the contracting mechanisms will be specified later, all in accordance with the provisions of art. 1255 of the Civil Code which enshrines the principle of autonomy and agreements between the parties. For all practical purposes it means that you accept the conditions and rules of use here related if you press the "OK" button that appears at the bottom of this document.

To guarantee in full the rights of consumers and users (IMAGINOXI) INNOVERG SOLUTIONS SLU, the General Conditions are established pursuant to the provisions of Spanish law, in particular the Law 26/84 of 19 June General for the Defense of Consumers and Users, Law 7/98 of April 13 on General Conditions of Contract, Law 7/96 of January 15 of the Retail Trade, Civil Code, Directive 2000/31 EC of the European Parliament and of the Council June 8, Law 34/2002 of July 11 of services of information society and electronic commerce, Law 23/2003 of July 10 of Guarantees in the Sale of Consumer Goods and other applicable laws and their regulations.


INNOVERG SOLUTIONS SLU (Imaginoxi), established in avenue of peace No. 13 2nd D, 31350, Peralta (Navarra), registered in the Register of Navarra, with CIF No. B71236640, provides services electronic sales by Internet its web page http: //www.imaginoxi.comSu contact address is the e-mail imaginoxi@imaginoxi.com.

The address for complaints indicated as correspond to the registered office of the company.


These General Conditions govern the procurement of products and services offered by (IMAGINOXI) Innoverg Solutions SLU and advertising to customers / users, all through its website as well as the rights and obligations of the parties arising from trading transactions arranged between them.


(IMAGINOXI) Innoverg Solutions SLU, in compliance with the provisions of art. 10 of Law 34/2002 of 11 July, through its website and the General Conditions, enables access by electronic means of permanent, easy, direct and free comprehensive information of its name (data tax, registration, address and communications), as well as customer data, exclusive access to it, which are held by the company.


The user of the website (IMAGINOXI) INNOVERG SOLUTIONS SLU is entitled to free access to public information contained in it, although (IMAGINOXI) INNOVERG SOLUTIONS SLU reserves the right to restrict access to information, promotions and special offers to registered customers.

Any user accessing the website (IMAGINOXI) INNOVERG SOLUTIONS SLU is entitled to register as a customer, can therefore benefit from the intended special offers registered customers the group if it meets the specific conditions of supply for each product specified.

The public information contained in the website (IMAGINOXI) INNOVERG SOLUTIONS SLU regarding both the company (IMAGINOXI) INNOVERG SOLUTIONS SLU as brands, products, logos, ... of wholesalers and manufacturers of the products and services are protected by the laws on intellectual property, so that the copying, transmission, transfer, sale or use is not authorized by outside advertising purpose of his virtual publication that do not have the consent of (IMAGINOXI) client INNOVERG SOLUTIONS SLU, the product manufacturer or brand owner and logos, the terms referred to in paragraph XI on Rights of Intellectual Property.

The customer / user prior to the execution of the purchase of any products offered by (IMAGINOXI) INNOVERG SOLUTIONS SLU must register their personal facts and circumstances necessary for the formalization of the purchase agreement (name and address character, ID / NIF, address, email address, telephone / fax).

To be able to place orders on the website, each client will provide (IMAGINOXI) INNOVERG SOLUTIONS SLU voluntarily and under his responsibility personal.Todos character data of the personal data provided by clients of fraudulent or false may be considered as a crime of falsifying business documents.

(IMAGINOXI) INNOVERG SOLUTIONS SLU can offer the customer a personal registration system through a personalized access code (login / user) and password (password) to facilitate future customer purchase transactions. In this case, the customer may designate at its discretion the key and the desired password, provided they are available or not assigned to other customers. Through an automated process (IMAGINOXI) INNOVERG SOLUTIONS SLU, if desired by the customer, will generate the access code and password for the client. Keys or passwords immoral, insulting, degrading, discriminatory or contravene the provisions of laws, or those with terms concerning brands, products and names protected by law or otherwise provided on Intellectual Property, Industrial contents will not be admitted to the rights to privacy, honor and self-image.

The client is committed to ensuring the privacy of your own password and password. (IMAGINOXI) INNOVERG SOLUTIONS SLUqueda exempted from any liability arising from improper use or negligence by the customer in fulfilling its obligation of confidentiality of their passwords.



Pricing policy: (IMAGINOXI) INNOVERG SOLUTIONS SLU reserves at all times and the right to unilaterally modify the price of products and services offered through its website. To ensure the customer the certainty and security of the price of their products, this will be the force in the advertising at the time of the order.

In the process of electronic purchasing the following steps will be taken according to the menu of options recorded in the website (IMAGINOXI) INNOVERG SOLUTIONS SLU: Information about the product offered to the customer: Characteristics, description, photo orientation (if any) .The purchased product may suffer, by availability of the manufacturer, no substantial modifications, features or benefits that form part of the lot, provided they do not pose a demerit of the qualities and services advertised.

Information on the product price: final price information or retail price of the product to purchase, containing the same final cost to the customer and including VAT, shipping and insurance of goods transport and handling derived. The final cost will therefore be communicated to the client in the process of electronic buy before it formalized its acceptance by choosing "Order" .The possible discounts or promotional gifts will be freely driven (IMAGINOXI) SOLUTIONS SLU collective appointed at any time by (IMAGINOXI) INNOVERG SOLUTIONS SLU, or function of the product offered, as existing advertising at all times on its website.

Acceptance of order: at the time of placing the order, once used menu option of ordering it is understood given the client's consent for the validity and effectiveness of the sales contract that binds the parties. (IMAGINOXI) INNOVERG SOLUTIONS SLU stored electronically ordering.

The commitment of (IMAGINOXI) INNOVERG SOLUTIONS SLU sale and delivery of the goods offered is subject to stock the advertised product or manufacturing and availability while stocks last, so (IMAGINOXI) INNOVERG SOLUTIONS SLU, in its commitment quality and customer service, try at all times that advertised products are available. However, in exceptional circumstances interactive multiple orders or those which cause the stocks of the product, the order and the contract between the parties shall be void by virtue of this clause, fully restoring the client in case prepaid the amounts paid by it, without it being necessary for any of any indemnity for breach of contract, damages or lost profits parts.

Payment is made at the time the order is placed. The product creation process if you have not made the payment will not start.

The following payment systems are established: 1º.- bank transfer or cash income of full amount for the bank account owned by (IMAGINOXI) INNOVERG SOLUTIONS SLU published on its website; both prepaid plans specifically mentioning the order number to which payment relates.

2ª Credit card

3º -Pay-pal

Invoice: SOLUTIONS SLU INNOVERG physical invoice issue forward and deliver it with your order to the address designated by the client (IMAGINOXI) INNOVERG SOLUTIONS SLU warns that it can not subsequently modify sales invoices in compliance with current regulations.. (Royal Decree 1496/2003 on invoicing rules, as amended by Royal Decree 87/2005). The invoice will be issued in the name of the person or company placing the order, so the client must ensure ordering the correct name. They will not be possible later changes.

Delivery of purchased product: The delivery of the goods depends on the option chosen by the client in the form of delivery and the place where it is to be provided to the customer.

In the event of delay in excess of 20 business days upon receipt of the product within the checkout attached to approximate delivery, and provided that this delay is attributable to (IMAGINOXI) INNOVERG SOLUTIONS SLU, the customer, upon written complaint ( letter, fax or e-mail) may unilaterally cancel the order, restituyéndosele the amounts paid in the event of prepayment.

Place and manner of delivery: The order will be delivered to the address designated at the time of recruitment by the customer. The subsequent changes in the place of delivery requested by the customer may generate additional costs on the sale price that will be at the expense of the buyer. The goods are delivered by customer transport company, together with delivery note in which information identifying the customer is entered, the order and the number of packages in the envío.La goods are covered at all times against hazards transportation, loss and manipulación.El verify if the customer at the time of delivery errors in the goods received or that it is visibly damaged, must state the circumstances in the delivery note and inform these facts (IMAGINOXI) INNOVERG SOLUTIONS SLU within 24 hours in writing (e-mail imaginoxi@imaginoxi.com) by Customer Service posted on its website or the registered office of the company. In any case the customer must verify that the goods have been delivered in perfect condition. Later claims to 24 hours after delivery may not be aceptadas.La merchandise that has not been delivered within ten working days from the exit of the same facilities (IMAGINOXI) INNOVERG SOLUTIONS SLUpor not attributable to the seller will be returned to it, restituting the amounts paid if orders prepay.

(IMAGINOXI) Solutions SLU Innoverg serve their products on the Web page anywhere in the world.


Confidentiality and security of personal customer data in accordance with the provisions of current Spanish legislation on protection of datos.No dissemination, transmission or publication of customer data without your explicit consentimiento.No receive promotional or advertising emails in case rechazado.Consultar if any, modify and delete personal data held by the client database (IMAGINOXI) INNOVERG SOLUTIONS SLU on request, all as provided in the section on Personal Data Protection.

Withdrawal / unilateral revocation of the requested order: In accordance with the provisions of art. 44 of Law 7/1996 of 15 January, of the Retail Trade, the customer (consumers or users sen consider only natural or legal persons who acquire, use or enjoy the product as final recipients) will be entitled to the revocation order requested within seven days of receipt, after notifying (IMAGINOXI) SOLUTIONS INNOVERG SLU within that deadline for channels timely return (return number and shape and direction of delivery of the shipment be established return), with refund of the product price alone I would have paid for it. If exercising this right of withdrawal, will be borne by the customer the cost of return and the damage sustained by the product or commodity. (IMAGINOXI) Innoverg Solutions SLU accept only minimal product wear due exclusively to its test for deciding on final acquisition without altering the terms of the product at the time of delivery. In cases of excessive use of the property is not to accept such return. Return costs will be deducted from the price of the product at the time of the refund. The merchandise return must be previously assured by the customer by and exclusively for the transport company SEUR. The additional cost to the buyer is 1.25% of the value of the goods and must be paid in cash directly to the carrier. In no case can manage paperwork returns or exchange merchandise at our address. (IMAGINOXI) INNOVERG SOLUTIONS SLU will not take returns on products handled by the client, or those goods that are returned incomplete both in its main elements products accessories. There shall be no right of withdrawal beyond the indicated or on products subject to fluctuations in a market not controlled by (IMAGINOXI) SOLUTIONS INNOVERG SLU or on perishable objects, objects that can be easily reproduced immediately or within which by their nature they can not be returned. Nor shall the withdrawal of goods or orders that may be considered their special characteristics as that requested by the client.

Professionals: are not considered consumers and users who without becoming final recipients acquire, store, use or consume goods or services, in order to integrate them into processes of production, processing, marketing or provision to third parties, so not benefit from the rights granted to consumers.

In cases of excessive use of the property is not to accept such return. A product that has been used and / or handled loses value in the market, still in perfect condition, so its value can not refund the original purchase.

The return of the following products shall in no possible moment:

All kinds of products related to images of people or custom sizes requested by the client.

Instructions for sending products:
Delivery of a possible return will not be managed directly in our facilities, but will be delivered to the carrier for shipment. We reported that to avoid any incident, it is necessary that the products they are protected by an outer packaging - as you received in your home - and so avoid any damage or manipulation of the original product packaging during transport.


Keep your personal keys with due diligencia.Utilizar information published by (IMAGINOXI) INNOVERG SOLUTIONS SLU exclusively by the client strictly within the personal business relationship pretendida.No reproduce, sell or dispose of the information published by (IMAGINOXI) INNOVERG SOLUTIONS SLU in all of its contents without express permission from the very faithfully compañía.Utilizar shopping service provided by (IMAGINOXI) INNOVERG SOLUTIONS SLU on your website and refrain from manipulating the contents of its website, or interfere with their computer resources through virus or other conduct prohibited in Derecho.Respetar the purchase agreement once accepted the order, with the timely payment of the price agreed.


Retain, modify or suspend the website without prior aviso.Modificar ofertas.Rechazar the price of orders due to unavailability or default cliente.Rechazar access to tools to customers for breach of these condiciones.Percibir the amount of customer purchases transacción.Reservarse accepted domain and retain full ownership of the item until full payment by the cliente.Reservarse the right to make drawings for goods or services on your website. Reserve the right to sell and web publishing pictures inanimate customers have sent us to manufacture a product.


The rights to the intellectual property (including and without limitation: brands, logos, texts, photographs, icons, images, ... as well as the graphic design, source code and other software elements contained in the page Web "www.imaginoxi.com") are owned by (IMAGINOXI) INNOVERG SOLUTIONS SLU or wholesale companies and manufacturers of products and services offered. Therefore they are subject to rights of intellectual and protected by Spanish and international legislation property.

Without the prior written consent of reliable form (IMAGINOXI) INNOVERG SOLUTIONS SLU, or, where appropriate, the wholesaler or the manufacturer of the product authorization rightholder is not permitted to use, copy, distribute, reproduce, transmit, manipulate, and any use beyond a normal and necessary for the visit of the site and the use of services offered use.

Access to services provided by means not (IMAGINOXI) INNOVERG SOLUTIONS SLU waiver, transfer or total or partial transfer of rights arising from intellectual property, or assigning rights to use, modify, use, reproduction, distribution or public communication of these contents without the prior express written permission of the respective holders of such rights, without prejudice to the right to view and obtain a private security copy of such contents provided that such right is exercised according to the principles of good faith and always to remain unaltered the intellectual property of the owner of such rights is non-commercial use and exclusively for your personal information.

The liability for the use of protected property rights of third parties intellectual content on this page illegally or who violate morality, honor or privacy materials, rests solely with the user, in any case exempt (IMAGINOXI) INNOVERG SOLUTIONS SLU from any liability arising from such conduct.


(IMAGINOXI) INNOVERG SOLUTIONS SLU is not liable for disruptions that occur in electrical or telecommunications services that prevent users from using the services.


The information received by (IMAGINOXI) INNOVERG SOLUTIONS SLU through its website will be treated with the utmost confidentiality. (IMAGINOXI) INNOVERG SOLUTIONS SLU at all times observe the existing provisions on data protection, in particular, Law 15/1999, of December 13, Protection of Personal Data, and take the necessary measures in relation such data prevent alteration, loss and unauthorized access and for their employees to observe these prescriptions, and the duty of confidentiality on the data object of protection and other obligations of confidentiality regulations. It also undertakes not to use the personal data of users of the site to others for the purpose of hiring the services provided by different purposes.

According to current legislation, (IMAGINOXI) INNOVERG SOLUTIONS SLU collects data of a personal nature of its customers and included in a file that it owns and which treatment is exclusively intended for the purpose of managing the orders placed to the company and answer to queries that users can make. The company is responsible for the files (IMAGINOXI) INNOVERG SOLUTIONS SLU

The user must provide the information and personal circumstances necessary to register as a customer of the Company and execution of purchase contracts (name or company name, DNI / NIF, address, email address, phone / fax) . The registration of these data is mandatory; complementing the lack thereof by the user or providing incorrect data impossible for (IMAGINOXI) INNOVERG SOLUTIONS SLU You can correctly manage orders placed.

(IMAGINOXI) S.L.U. INNOVERG SOLUTIONS requests additional personal information for statistical purposes to enable it to meet the user's profile. The user can ignore or fail to communicate any data or personal circumstance that is not absolutely necessary for a customer account or execution of the purchase. (IMAGINOXI) S.L.U. INNOVERG SOLUTIONS you can use third-party advertising companies to place ads on its website. These companies may use cookies or other instruments to measure the effectiveness of their advertising.

The data may be used by (IMAGINOXI) INNOVERG SOLUTIONS SLU in order to send the user information about offers and advertising to the email address provided personnel or information, to which the client expressly consents; however, the customer may choose at any time to reject sending such information by sending an e-mail to imaginoxi@imaginoxi.com in this regard.

Likewise, the client consents to (IMAGINOXI) INNOVERG SOLUTIONS SLUcomunique such data to companies or banks for transport management and collection of the order. (IMAGINOXI) INNOVERG SOLUTIONS SLU may also carry other data communications provided by law.

The data collected by (IMAGINOXI) INNOVERG SOLUTIONS SLU may be processed and stored in Spain or any other country where it has facilities. Similarly, it may conduct international transfers of data to non-EU members, for which the client expressly consents, all in accordance with the provisions of the law countries.

Rights of access, rectification, cancellation and opposition
(IMAGINOXI) INNOVERG SOLUTIONS SLU, recipient of the data collected on this page entity undertakes to respect and provide stakeholders the exercise of the rights recognized by law and, in particular, the rights of access to data, rectification, cancellation of data and opposition, if relevant. Such rights may be exercised by users or, where appropriate, by anyone representing, through a written and signed request to the following address: polygon The Escopar, C / A, No. 3, 31350, Peralta (Navarra)

(IMAGINOXI) S.L.U. INNOVERG SOLUTIONS It declares and guarantees that it maintains security levels for the protection of personal data as provided by law, and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by users. All this notwithstanding the fact that the user expressly accepts that the Internet security measures are not foolproof.